Returns & Exchanges
At Tistabene, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 7-day return and exchange policy for all unworn and unwashed items.
Initiate Request
Visit our Returns Portal and enter your order ID and registered email address to select the items you wish to return or exchange.
Quality Inspection
Ensure the product is in its original condition with all tags intact and the original packaging preserved for a smooth approval process.
Reverse Pickup
Once your request is approved, our courier partner will schedule a pickup from your delivery address within 2-3 business days.
Refund Processing
After the item reaches our warehouse and passes quality checks, your refund will be credited to your original payment method or wallet within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing